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If you subscribed to Dailey Method Online via the mobile app, you need to perform your account management within the app, this includes canceling memberships and resetting passwords.

If you have been a long-time subscriber or you subscribed through this site via a web browser, you should manage your account via this site only, including resetting your password, updating your payment method, or canceling your membership.

On the Sign In page, click Sign in with password and then click on set new password, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly. In the email, click Reset Password, and you will be directed to select a new password before being redirected to the catalog page. If you have trouble remembering your password, you can also use our Passwordless Sign-In option by requesting a Sign-In Link on the login page.

Please note, passwords should not be reset via mobile apps. Please reset your password on the web first, then update your password in your mobile app.

Once signed into your account, you can change your password by clicking My Account from the top navigation menu. Select Password and update your password.

Please note, passwords should not be updated via mobile apps. Please reset your password on the web first, then update your password in your mobile app.

To change your membership plan or update your billing information, sign into your account and click Profile at the top right. Then, select Purchases. To change your membership plan, click on Manage Plan under the Membership section and follow the prompts to switch to a different option. To update your billing information, click on Change Payment Method under the Payment Method section and enter your new billing details.

Please note, if you subscribed via the mobile apps, please update all information within the mobile app.

To manage your subscription, log into your account and click on your Profile in the top right corner. From there, select Purchases. You can choose to either pause or cancel your membership by clicking End Membership.

If you subscribed through one of our mobile apps, you must cancel your subscription in the mobile app.

We attempt to charge your card several times before a subscription is canceled.

Often credit card companies automatically update expiration dates or new account numbers.

Please do not assume that your subscription has been canceled due to out of date credit card information. It is the consumer's responsibility to cancel the subscription to prevent being auto-renewed at the end of term. Thank you for your understanding.

Buffering or playback issues are often related to your internet connection. We recommend a minimum speed of 25 Mbps for smooth streaming. You can also try refreshing the page, using a different browser, or clearing your cache.

Video playback depends on several factors. We recommend using the most recent version of Chrome, Firefox, or Safari. You may experience playback issues with outdated devices and browsers.

Yes!  Both Chromecast and Airplay are compatible with our site.  

To use Chromecast: Locate the Chromecast icon in the bottom right corner of the video you want to cast.  Click the icon and select the correct Chromecast from the pop-up in your browser.

To use AirPlay: Open the video on your apple device and click the AirPlay icon in the bottom left corner.

Yes. Our website adapts to phone and tablet browsers so you can watch our content anywhere! You can also download our mobile app, and log in to view your content!